Disclaimer: Terms & Conditions All users of Flourish IT services, and all customers upon signing up for Flourish IT services, agree to comply with Flourish IT Terms of Use (“TOU”). The spirit of the TOU is to ensure customers are using Flourish IT services with due regard to the rights of other Internet users and in conformity with the requirements of Flourish IT network environment. The TOU are not exhaustive and Flourish IT reserves the right to add, delete, or modify any provision of its TOU at any time without notice, effective upon either the posting of the modified TOU to www.flourish.co.in or notification of the modified TOU. Any complaints about a customer’s violation of the TOU should be sent to info@flourish.co.in The TOU supersedes any other agreement with Flourish IT, whether written, oral, by conduct, or otherwise. A. Flourish IT Web Hosting & E-commerce Customer Restrictions The following Terms of Use apply only to Flourish IT Web Hosting and E-Commerce customers, and supplement the terms in sections C and D that apply to all Flourish IT customers: Support Flourish IT offers support through email. Flourish IT does not guarantee or apply any time limit for offering such support. Phone support is available only for corporate accounts alone. Server Resources Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources, mail servers, Ftp servers, Http servers, SQL database servers) reserves the right to suspend that site immediately. This policy is only intended to prevent the misuse of our servers and to avoid interruption in services to other customers. Customers may be offered an option whereby Flourish IT continues hosting the website for an additional fee. Flourish IT will be the sole arbiter of what is considered to be a high server usage level. Any Web Hosting and E-Commerce account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice. CGI Scripts / PHP and other scripts Any scripts that pose a potential security risk or are deemed to be adversely affecting server performance or network integrity will be shut down or will be automatically removed without prior notice. Flourish IT does not permit CGI Scripts / PHP and other scripts sharing with domains not hosted by Flourish IT or any scripts that may be abused for UCE purposes. Chat Rooms Flourish IT does not allow Web Hosting and E-Commerce customers to install their own chat rooms. Chat rooms tend to require significant system resources and therefore cannot be permitted as an account option. Software Distribution Flourish IT Web Hosting and E-Commerce accounts are not configured for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact sales@flourish.co.in to make special arrangements. Multimedia Files Multimedia files are defined as any graphics, audio, and video files. Flourish IT Web Hosting and E-Commerce accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any web site whose disk space usage for storing multimedia files exceeds 30% of its total usage, in terms of total size or number of files, will be considered to be using an unusual amount of multimedia files. Adult Content Flourish IT does not allow the follow material to hosted in any form. Flourish IT do not allow any of the following content to be stored on its servers: Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation. Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of Flourish IT. Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material. B. Flourish IT Customer Restrictions The following Terms of Use apply only to Flourish IT customers, and supplement the terms in sections C and D that apply to all Flourish IT customers: Customer Security Responsibilities The customer is solely responsible for any breaches of security affecting servers under customer control. If a customer's server is involved in an attack on another server or system, it will be shut down and an immediate investigation will be launched to determine the cause/source of the attack. In such event, the customer is responsible for the cost to rectify any damage done to the customer's server and any other requirement affected by the security breach. Billing for Network Resources The customer understands that the customer is responsible for paying for any network resources that are used to connect the customer's server to the Internet. The customer may request that the customer's server be disconnected from the Internet, but the customer will still be responsible for paying for any network resources used up to the point of suspension or cancellation. C. All Flourish IT Customer Terms of Use The following Terms of Use apply to ALL Flourish IT customers: Flourish IT Services Flourish IT services include, but are not limited to: any act of preparing, setting up, connecting, maintaining, terminating, or reconnecting customers’ account (including all billing data and the space on the particular Web server that Flourish IT provides to customers); any use by customers, or any access provided to customers by Flourish IT, of computing, telecommunications, software, information, hardware, and equipment; any act, or provision of any service, by Flourish IT to customers, related to web hosting and domain name registrations (including server usage and technical support), regardless of duration and whether paid for or not; any provision by Flourish IT to customers, of any space, Internet connectivity, or electrical power; any access or use related to the Flourish IT web site, including the web site itself; any other service mentioned in the TOU; any other service provided by Flourish IT to customers, whether used or not; any other Flourish IT services that are used by customers, whether offered or provided by Flourish IT to customers. Ownership of Web Site The legal owner of customers’ web sites and accounts with Flourish IT will be the individual or organization whose name is listed in Flourish IT database as the owner. Customers will fully cooperate with and abide by any and all of Flourish IT security measures and procedures in the event of any dispute over ownership of customers’ web sites and accounts with Flourish IT. Illegal Use Flourish IT servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Additionally, in purchasing Flourish IT services, all Flourish IT customers certify that they and/or the organization they represent in procuring services from Flourish IT are not, nor have been designated, a suspected terrorist as defined by the Constitution of India; are not owned or controlled by a 'suspected terrorist' as defined by the Constitution of India; and are not on, are not a member of, related to, associated with, or controlled by any organizations listed as terrorist by the Govt. Of India. System and Network Abuse Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following: unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting. Viruses and Other Destructive Activities Use of Flourish IT services or equipment for creating or sending Internet viruses, worms or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for any customer to engage in other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use Flourish IT services and equipment (or any connected network, system, service or equipment) or conduct their business over the Internet. Privacy Flourish IT is concerned with the privacy of on-line communications and web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, Flourish IT urges its customers to assume that all of their on-line communications are insecure. Flourish IT cannot take any responsibility for the security of information transmitted over Flourish IT facilities. Customer Responsibility Customers are required to use the Flourish IT network responsibly. This includes respecting the other customers of Flourish IT. Flourish IT reserves the right to suspend and/or cancel service with any customer who uses the Flourish IT network in such a way that adversely affects other Flourish IT customers. While Flourish IT may monitor its service electronically to determine that its facilities are operating satisfactorily, as a general practice, Flourish IT does not monitor its customers' communications or activities to determine whether they are in compliance with the TOU. However, when Flourish IT becomes aware of any violation of the TOU or other user agreements, Flourish IT may take any action to stop or correct such violation, including, but not limited to, denying access to Flourish IT services and equipment or to the Internet. In addition, Flourish IT may take action against a customer or a customer of such customer because of the activities of such customer. webaxis anticipates that customers who offer Internet services will cooperate with Flourish IT in any corrective or preventive action that Flourish IT deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of Flourish IT policy and Flourish IT reserves the right to take any such action even though such action may affect other customers of the Flourish IT customer. Flourish IT and its , affiliates and associates shall not be liable, at any time for damages (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the Service, or any of its contents, or from any action taken (or refrained from being taken) as a result of using the Service or any such contents or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the service. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation. You agree that Flourish IT has no responsibility or liability including but not limiting to the deletion, corruption, loss or failure to store any messages or content / data maintained or transmitted by any Flourish IT Service. You acknowledge and agree that no compensation shall be payable whatsoever with respect to the aforesaid by Flourish IT. Flourish IT Makes no warranty that the services will be uninterrupted, timely, secure or error-free. Actions Taken by Flourish IT The failure by a customer to meet or follow any of the TOU is grounds for account deactivation. Flourish IT will be the sole arbiter as to what constitutes a violation of the TOU. Flourish IT reserves the right to remove any account without prior notice and to refuse service to anyone at any time. When Flourish IT becomes aware of an alleged violation of its TOU, Flourish IT will initiate an investigation. During the investigation, Flourish IT may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, Flourish IT may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, Flourish IT will notify the appropriate law enforcement authorities of such violation. An unlisted activity may also be a violation of the TOU if it is illegal, irresponsible, or constitutes disruptive use of the Internet. Flourish IT does not issue credits for any outages incurred through service disablement. Violators of the policy are responsible, without limitations, for the cost of labor to rectify any damage done to the operation of the network and business operations supported by the network, and to respond to complaints incurred by Flourish IT. Indemnification Flourish IT customers agree to protect, defend, hold harmless, and indemnify Flourish IT, any third party entity related to Flourish IT (including, without limitation, third party vendors), and Flourish IT executives, directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies, subsidiaries, and co-subsidiaries with the same parent company as Flourish IT, from and against any and all liabilities, losses, costs, judgments, damages, claims, or causes of actions, including, without limitation, any and all legal fees and expenses, arising out of or resulting in any from the customer’s use of Flourish IT services. Disclaimer The Flourish IT service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Flourish IT expressly disclaims any representation or warranty that the Flourish IT service will be error-free, secure or uninterrupted. No oral advice or written information given by Flourish IT, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. Flourish IT and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service. Termination for Bankruptcy or Insolvency If a customer becomes insolvent or any bankruptcy petition is filed by the customer, or any third party against the customer, Flourish IT may immediately terminate provision of Flourish IT services to the customer without prior notice or penalty. Such customer consents to the grant of relief from any automatic stay of proceedings against Flourish IT in such event. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT, AND UNDER NO THEORY OF LAW OR EQUITY, WILL Flourish IT (INCLUDING, WITHOUT LIMITATION, Flourish IT EXECUTIVES, DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES, CO-SUBSIDIARIES WITH THE SAME PARENT COMPANY AS Flourish IT, AFFILIATES, THIRD-PARTY PROVIDERS, MERCHANTS, LICENSORS, OR THE LIKE) OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING Flourish IT SERVICES, BE LIABLE FOR THE LOSS OF A DOMAIN NAME, OR ANY BUSINESS OR PERSONAL LOSS, REVENUES DECREASE, EXPENSES INCREASE, COSTS OF SUBSTITUTE PRODUCTS AND/OR Flourish IT SERVICES, OR ANY OTHER LOSS OR DAMAGE WHATSOEVER, OR FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF ANY USE OF, OR ANY INABILITY TO USE, ANY Flourish IT SERVICES EVEN IF Flourish IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Flourish IT  TOTAL CUMULATIVE LIABILITY, IF ANY, TO CUSTOMER, OR ANY THIRD PARTY, FOR ANY AND ALL DAMAGES, RELATED TO THE TOU OR Flourish IT SERVICES, INCLUDING, WITHOUT LIMITATION, THOSE FROM ANY NEGLIGENCE, ANY ACT OR OMISSION BY Flourish IT OR Flourish IT REPRESENTATIVES, OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, WILL BE LIMITED TO, AND WILL NOT EXCEED, THE ACTUAL INDIAN RUPEE AMOUNT PAID BY THE CUSTOMER FOR THE SERVICES WHICH GAVE RISE TO SUCH DAMAGES, LOSSES AND CAUSES OF ACTIONS DURING THE 3-MONTH PERIOD PRIOR TO THE DATE THE DAMAGE OR LOSS OCCURRED OR THE CAUSE OF ACTION AROSE. Modifications Flourish IT may discontinue, upgrade, replace, modify, or change in any way, without limitation, any software, application, program, data, hardware, equipment, or portions or components thereof, used to provide customers with Flourish IT services. Certain changes to Flourish IT services may affect the operation of customers’ personalized applications and content. Each customer is solely responsible, and Flourish IT is not liable, for any and all such personalized applications and content. Backup of Data Except where Flourish IT has expressly agreed in writing to the contrary, customers are solely and entirely responsible, and Flourish IT is in NO way responsible, for the management and backup of all customer data, and all updates, upgrades, emails and patches to any software that customers use in connection with Flourish IT services. Third Party Licenses Flourish IT makes a reasonable effort to provide customers with technologies, developments, and innovations (collectively “Technologies”), part of which may be licensed, or co-branded, from or by, third party entities. However, Flourish IT makes NO warranty of any kind, either express or implied, regarding the quality, accuracy, reliability, validity, or continued existence of any or all aspects of such Technologies. Moreover, Flourish IT specifically disclaims all warranties of merchantability and and fitness for a particular purpose for such Technologies. Furthermore, no customer will hold Flourish IT liable in any way for the revocation of any license, which has been licensed to webaxis. The use of the Technologies obtained from or through Flourish IT, or any other referred third party, whether directly or indirectly, is at the sole risk of customers. Non- Flourish IT Products Any mention of non- Flourish IT products by Flourish IT, its employees, or any third party entity related to Flourish IT is for information purposes only and does not constitute an endorsement or recommendation by Flourish IT. Flourish IT disclaims any and all liabilities for any representation or warranty made by the vendors of such non- Flourish IT products or services. Flourish IT Intellectual Property Customers will not, without Flourish IT express written consent, copy, reproduce, republish, or otherwise use any material, in whole or in part, that is located on Flourish IT web site, and customers will not use any of Flourish IT trademarks, service marks, copyrighted materials, or other intellectual property without Flourish IT express written consent. Customers will not, in any way, misrepresent their relationship with Flourish IT, attempt to pass themselves off as Flourish IT, or claim that customers are Flourish IT. Assignment Customers may not assign or delegate their rights or obligations under the TOU or other agreement for Flourish IT’s services, either in whole or in part, without the prior written consent of Flourish IT. Minimum Age Requirement Flourish IT customers must be at least 18 years of age. Any individual under the age of 18 years (“Minor”) must have a parent or guardian accept the TOU in order for the Minor to become a Flourish IT customer. A parent or guardian who accepts the TOU on behalf of a Minor will be primarily liable for ensuring complete and proper compliance with the TOU, including the timely and full payment of the charges for Flourish IT services, and such primary liability will continue even when the Minor has attained the age of 18, unless the parent or guardian obtains Flourish IT express written consent to the contrary. Any acceptance of the TOU or any other agreement for Flourish IT services will be deemed null and void to the extent that Flourish IT will not be liable in any way as a result of the Minor’s age or legal incapacity or the Minor’s use of Flourish IT services. Governing Law and Severability The TOU, and any other agreement for Flourish IT services, will be governed by and construed in accordance with the laws of the State of Andhra Pradesh, India without reference to its conflicts of laws principles. Any litigation or arbitration between a customer and Flourish IT will take place in Chennai, and the customer will consent to personal jurisdiction and venue in that jurisdiction. If any provision or portion of the TOU or other Flourish IT agreement is found by a court of competent jurisdiction to be unenforceable for any reason, the remainder of the TOU or the agreement will continue in full force and effect. Force Majeure Flourish IT will not be liable for delays in its performance of the TOU or Flourish IT services caused by circumstances beyond Flourish IT reasonable control, including acts of God, wars, insurrection, civil commotions, riots, national disasters, earthquakes, strikes, fires, floods, water damage, explosions, shortages of labor or materials, labor disputes, transportation problems, accidents, embargoes, or governmental restrictions (collectively “Force Majeure”). Flourish IT will make reasonable efforts to reduce to a minimum and mitigate the effect of any Force Majeure. Notwithstanding anything contained elsewhere herein, nor will any event of Force Majeure suspend any obligation of customers for the payment of money due. Independent Contractors Nothing in this Agreement will be construed as creating a partnership or relationship of employer and employee, principal and agent, partnership or joint venture between Flourish IT and its customers. Each of Flourish IT and its customers will be deemed an independent contractor at all times and will have no right or authority to assume or create any obligation on behalf of the other, except as may be expressly provided herein. Construction and Interpretation Wherever in this TOU the masculine, feminine, or neuter gender is used, it will be construed as including all genders, and wherever the singular is used, it will be deemed to include the plural and vice versa, where the context so requires. The division of the TOU into sections/paragraphs, and the insertion of headings/captions, are for convenience of reference only and will not affect the construction or interpretation of the TOU. Any rule of construction to the effect that any ambiguity is to be resolved against the drafting party will not be applicable in the construction or interpretation of the TOU. Complete Agreement and Exclusivity The TOU, and/or any other specific agreement for Flourish IT services, constitutes the complete understanding and agreement between Flourish IT and its customers. Except when expressly agreed to the contrary in signed writing by an authorized representative of Flourish IT, the TOU supersedes any other written (including digitized/computerized) agreement, oral agreement, and/or agreement by conduct. This TOU, and/or any other specific agreement for Flourish IT services is between Flourish IT and its customers only and will not confer any rights in any third party except as otherwise expressly provided by Flourish IT. D. All Flourish IT Customer Billing Policy The following Terms of Use constitute Flourish IT Billing Policy and apply to ALL Flourish IT customers: Payments Flourish ITaccepts the following types of payment: - Check/money order - Bank wire transfer - Fund Transfer from bank accounts All payments are due on the Account Statement Date. The Account Statement Date is the monthly anniversary of the date the account was activated. You are responsible for directly updating, or notifying Flourish IT, of any changes to your billing details. Accounts that are past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney’s fees, court costs, and collection agency fees. Billing Cycles (Terms) Flourish IT offers three Billing Cycles (terms) for hosting charges: Yearly (12 months). The Billing Cycle begins on the Plan Activation Date. Resellers are limited to the Yearly Billing Cycle for all of their charges. You may elect to change your Billing Cycle at any time; however, the new Billing Cycle will only take effect at the time of the next plan renewal. All additional features added to an account are charged yearly. Additional items are non-refundable. Account Renewals In order to insure uninterrupted service to your website, all plans has to be renewed. The customer has the sole responsibility to keep track of the expiry date and renew the services well in advance at least 10 days before expiry. It is not the responsibility of Flourish IT to give you any intimations in advance. It is confirmed by you that the responsibility of renewing the service will lie with you. The renewal of your account is subject to realization of payment by Flourish IT. Payment of account fee after expiry date does not guarantee the renewal of account with Flourish IT. Flourish IT cannot guarantee the renewal of account, if the payment is made after expiry date. Renewal of services such as domains, ssl certificates etc, involve companies, on whose activities, Flourish IT does not have control over. Hence, Flourish IT is not liable for interruption in services, loss of data, loss domain names, ssl certificates etc. Statements Flourish IT will mail paper invoices or statements. Statements can be viewed on given email id. Domain Transfer Charges Domain Transfer Charges Rs 2500/- Flourish IT cannot guarantee the renewal of account, if the payment is made after expiry date. Renewal of services such as domains, ssl certificates etc, involve companies, on whose activities, Flourish IT does not have control over. Hence, Flourish IT is not liable for interruption in services, loss of data, loss domain names, ssl certificates etc. Bank Account Payments Flourish IT charges Rs.50 for outstation checks, Account transfers. Reactivation Customers that wish to reactivate a closed account will be assessed a Rs.200 reactivation fee. Cancellations Hosting plans will automatically expire until a plan is renewed. In order to cancel service, you must contact Flourish IT 's Billing Team at billing@flourish.co.in  with proper payment details and account details. Please be aware that there are no refunds after the service is provide. No refund is available for Flourish IT Start Up/Reseller Accounts in the event of cancellation. Flourish IT doest give any money back guarantee for all the services advertised through our website. Flourish IT does not monitor, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to Flourish IT services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. Flourish IT reserves the right to cancel any account, at any time, without notice, for any reason Flourish IT considers appropriate. Billing/Price Changes Flourish IT policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.